topic Re: Intermittent connectivity issues in Broadband https://helpforum.sky.com/t5/Broadband/Intermittent-connectivity-issues/m-p/4958716#M479478 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3426833">@Cvbng</a>&nbsp;</P> <P>Not sure what test you have run so apologies&nbsp;if you have already done this:</P> <P>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 12 Apr 2025 18:54:43 GMT caesarome 2025-04-12T18:54:43Z Intermittent connectivity issues https://helpforum.sky.com/t5/Broadband/Intermittent-connectivity-issues/m-p/4958683#M479469 <P>The wi-fi is constantly going from green and ok to flashing amber. Every time I run a test it flicks back to green but the issue is a constant intermittent failure. It says no problems in our area, but this has been on-going for days now.&nbsp;</P> Sat, 12 Apr 2025 18:18:16 GMT https://helpforum.sky.com/t5/Broadband/Intermittent-connectivity-issues/m-p/4958683#M479469 Cvbng 2025-04-12T18:18:16Z Re: Intermittent connectivity issues https://helpforum.sky.com/t5/Broadband/Intermittent-connectivity-issues/m-p/4958716#M479478 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3426833">@Cvbng</a>&nbsp;</P> <P>Not sure what test you have run so apologies&nbsp;if you have already done this:</P> <P>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 12 Apr 2025 18:54:43 GMT https://helpforum.sky.com/t5/Broadband/Intermittent-connectivity-issues/m-p/4958716#M479478 caesarome 2025-04-12T18:54:43Z