topic Re: Poor WiFi signal in Broadband

Poor WiFi signal

Adamslake — Sat, 12 Apr 2025 14:07:21 GMT

I have switched to your broadband from virgin a few months ago I am getting poor signal from the hub up stairs and in the garden

Re: Poor WiFi signal

peter-marlow+1966 — Sat, 12 Apr 2025 15:31:37 GMT

You can contact sky and ask for a booster to help with the wifi signal they are free, if i remember right sky will do a check on your line and send a booster in the post or send an engineer out to set it up, but ring sky and ask them

Re: Poor WiFi signal

JimM1 — Sat, 12 Apr 2025 15:46:58 GMT

@peter-marlow+1966 They are not free, so you do not remember right.

Re: Poor WiFi signal

peter-marlow+1966 — Sat, 12 Apr 2025 15:50:54 GMT

Ok sorry about that i don't remember being charged a fee for my pob back in January last year when i had my full fibre fitted and got my sky wifi max hub

Re: Poor WiFi signal

peter-marlow+1966 — Sat, 12 Apr 2025 15:52:17 GMT

I know i pay for the hub monthly

Re: Poor WiFi signal

JimM1 — Sat, 12 Apr 2025 15:54:04 GMT

@peter-marlow+1966 You may be correct, but your partial answer is not, you have to subscribe to the wifi max to get the benefits of pod hardware, then all the rules apply regarding 1 2 3 etc...

Re: Poor WiFi signal

peter-marlow+1966 — Sat, 12 Apr 2025 15:58:04 GMT

My hub is sky wifi max did i not say ? Gigafast broadband 900mps full fibre to the property so i pay for the hub monthly with my broadband bill

Re: Poor WiFi signal

peter-marlow+1966 — Sat, 12 Apr 2025 15:58:58 GMT

And i also have a pob wifi booster to

Re: Poor WiFi signal

JimM1 — Sat, 12 Apr 2025 16:01:23 GMT

@peter-marlow+1966 Not at the start of your answer, so link below should you wish to refresh your self.

Enhanced Wall to Wall WiFi Guarantee | Sky Help | Sky.com | Sky Help | Sky.com

Re: Poor WiFi signal

peter-marlow+1966 — Sat, 12 Apr 2025 16:02:10 GMT

Thanks i will