https://helpforum.sky.com/t5/Broadband/Poor-WiFi-signal-buffering/m-p/4957619#M479156 <P>Had a new router as I have upgraded my service to fibre however the signal now around the house is much worse than before with either a very slow service or buffering this never used to happen, we have conducted speed tests on the device and receiving very low speed, this is not the service I am paying for &nbsp;</P> Fri, 11 Apr 2025 09:17:15 GMT Col19 2025-04-11T09:17:15Z https://helpforum.sky.com/t5/Broadband/Poor-WiFi-signal-buffering/m-p/4957619#M479156 <P>Had a new router as I have upgraded my service to fibre however the signal now around the house is much worse than before with either a very slow service or buffering this never used to happen, we have conducted speed tests on the device and receiving very low speed, this is not the service I am paying for &nbsp;</P> Fri, 11 Apr 2025 09:17:15 GMT https://helpforum.sky.com/t5/Broadband/Poor-WiFi-signal-buffering/m-p/4957619#M479156 Col19 2025-04-11T09:17:15Z https://helpforum.sky.com/t5/Broadband/Poor-WiFi-signal-buffering/m-p/4957637#M479161 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4370820">@Col19</a>&nbsp;there are a couple of reasons why wifi range decreases when upgrading Sky broadband. The first is where the customer has Sky Q tv boxes and switches to a white Sky hub which no longer allows the Q boxes to act as wifi extenders. Thecsecond is where the new full fibre connection is in a different position so the hub has moved.&nbsp;<BR /><BR /></P> <P>Does either of those apply ro your situation?</P> <P>&nbsp;</P> <P>&nbsp;</P> Fri, 11 Apr 2025 09:38:52 GMT https://helpforum.sky.com/t5/Broadband/Poor-WiFi-signal-buffering/m-p/4957637#M479161 Chrisee 2025-04-11T09:38:52Z