topic Re: Connection in Broadband https://helpforum.sky.com/t5/Broadband/Connection/m-p/4957429#M479087 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4370648">@Emi2</a>&nbsp;</P> <P>Did you run the line tests to see if any faults are found:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.<BR />________________________________________________________________</P> Thu, 10 Apr 2025 21:20:36 GMT caesarome 2025-04-10T21:20:36Z Connection https://helpforum.sky.com/t5/Broadband/Connection/m-p/4957385#M479082 <P>My interenet is hardly working and connection to the tv everyday this is happening&nbsp;</P><P>I've tested it, it says it's all good but I've currently got no WiFi and tvs won't work&nbsp;</P> Thu, 10 Apr 2025 20:23:44 GMT https://helpforum.sky.com/t5/Broadband/Connection/m-p/4957385#M479082 Emi2 2025-04-10T20:23:44Z Re: Connection https://helpforum.sky.com/t5/Broadband/Connection/m-p/4957429#M479087 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4370648">@Emi2</a>&nbsp;</P> <P>Did you run the line tests to see if any faults are found:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.<BR />________________________________________________________________</P> Thu, 10 Apr 2025 21:20:36 GMT https://helpforum.sky.com/t5/Broadband/Connection/m-p/4957429#M479087 caesarome 2025-04-10T21:20:36Z