https://helpforum.sky.com/t5/Broadband/Sky-max-hub/m-p/4957417#M479085 <P>No internet. White light on router but nothing. Waste of money, will cancel and revert to previous provider.</P> Thu, 10 Apr 2025 21:12:49 GMT Kate218 2025-04-10T21:12:49Z https://helpforum.sky.com/t5/Broadband/Sky-max-hub/m-p/4957417#M479085 <P>No internet. White light on router but nothing. Waste of money, will cancel and revert to previous provider.</P> Thu, 10 Apr 2025 21:12:49 GMT https://helpforum.sky.com/t5/Broadband/Sky-max-hub/m-p/4957417#M479085 Kate218 2025-04-10T21:12:49Z https://helpforum.sky.com/t5/Broadband/Sky-max-hub/m-p/4957425#M479086 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4295644">@Kate218</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 10 Apr 2025 21:17:22 GMT https://helpforum.sky.com/t5/Broadband/Sky-max-hub/m-p/4957425#M479086 caesarome 2025-04-10T21:17:22Z