Sky WiFi max pods missing

Anthony19761 — Wed, 09 Apr 2025 18:36:33 GMT

Sky broadband was installed yesterday. I have taken out sky wifi max but no pods have arrived. The engineer told me to drop you a line to ask where they are.

Re: Sky WiFi max pods missing

peter-marlow+1966 — Wed, 09 Apr 2025 18:51:36 GMT

We are all fellow customers on here, you need to ring sky and ask for a booster pod for you broadband

Re: Sky WiFi max pods missing

TimmyBGood — Wed, 09 Apr 2025 18:55:36 GMT

@Anthony19761 wrote:

I have taken out sky wifi max but no pods have arrived.

Pods are not shipped with the Max Hub.

Sky loans wireless booster hardware 'free' under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some Sky booster hardware has leaked onto a certain auction site and elsewhere online but Sky won't offer support with using these, and Max pods acquired that way won't work at all.

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

topic Re: Sky WiFi max pods missing in Broadband

Sky WiFi max pods missing

Re: Sky WiFi max pods missing

Re: Sky WiFi max pods missing