https://helpforum.sky.com/t5/Broadband/Wi-Fi-connection-issue/m-p/4956129#M478757 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4369595">@Gayathr1</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 09 Apr 2025 12:28:57 GMT caesarome 2025-04-09T12:28:57Z https://helpforum.sky.com/t5/Broadband/Wi-Fi-connection-issue/m-p/4956031#M478732 <P>I'm experiencing connectivity issues with my WiFi. I work from home few it says problem connecting. Please check your internet connection and try again.&nbsp;</P> Wed, 09 Apr 2025 10:57:57 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-connection-issue/m-p/4956031#M478732 Gayathr1 2025-04-09T10:57:57Z https://helpforum.sky.com/t5/Broadband/Wi-Fi-connection-issue/m-p/4956129#M478757 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4369595">@Gayathr1</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 09 Apr 2025 12:28:57 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-connection-issue/m-p/4956129#M478757 caesarome 2025-04-09T12:28:57Z