https://helpforum.sky.com/t5/Broadband/Broadband-WiFi-Router-s-Issues/m-p/4956126#M478754 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/481164">@Coldstreamer</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 09 Apr 2025 12:27:29 GMT caesarome 2025-04-09T12:27:29Z https://helpforum.sky.com/t5/Broadband/Broadband-WiFi-Router-s-Issues/m-p/4956055#M478745 <P>This brand new super fast broadband (white router etc) is in my professional opinion <FONT size="1 2 3 4 5 6 7" color="#999999">[removed]</FONT>. Very slow, drops in &amp; out every day,. I never have 3 green lights on my router! Can never get through to sky to discuss. <FONT size="1 2 3 4 5 6 7" color="#999999">[removed]</FONT></P> <P>&nbsp;</P> <P><FONT size="1 2 3 4 5 6 7" color="#999999">Moderator Notes: Removed inappropriate language</FONT></P> Wed, 09 Apr 2025 11:59:37 GMT https://helpforum.sky.com/t5/Broadband/Broadband-WiFi-Router-s-Issues/m-p/4956055#M478745 Coldstreamer 2025-04-09T11:59:37Z https://helpforum.sky.com/t5/Broadband/Broadband-WiFi-Router-s-Issues/m-p/4956126#M478754 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/481164">@Coldstreamer</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 09 Apr 2025 12:27:29 GMT https://helpforum.sky.com/t5/Broadband/Broadband-WiFi-Router-s-Issues/m-p/4956126#M478754 caesarome 2025-04-09T12:27:29Z