topic Request a max pod in Broadband

Request a max pod

Joebobs — Tue, 08 Apr 2025 15:12:16 GMT

I have the subscription that allows me to request a number of max pods to get signal through the house. I have one, I want to get a second one as I have no signal in my kitchen.

how do I request one? I've just spent half an hour with the AI bot and navigating phone menus trying to speak to a human. I'm entitled to one in my package but they're making it very difficult to ask for one.

Re: Request a max pod

JimM1 — Tue, 08 Apr 2025 15:56:27 GMT

@Joebobs You will need to persist on the sky call line to get someone to speak with, and take it from there.

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Re: Request a max pod

peter-marlow+1966 — Tue, 08 Apr 2025 17:01:44 GMT

When you ring sky and they say that they have sent a like is that all or do you want to use it i can't remember which one it is just say no and you should get through to an advisor to speak to