https://helpforum.sky.com/t5/Broadband/Broadband-speed-wrong/m-p/4954771#M478433 <P>After checking my broadband speed on 'check my broadband speed', this shows 131mps. However Sky account shows 151mps which I am being charged for. &nbsp;My internet has been slow and dropping off the last couple of weeks. Been told due to new BT line upgrading so why isn't my speed higher than 131 and why hasn't my line been upgraded as Sky use BT?</P> Mon, 07 Apr 2025 19:13:59 GMT Suey26 2025-04-07T19:13:59Z https://helpforum.sky.com/t5/Broadband/Broadband-speed-wrong/m-p/4954771#M478433 <P>After checking my broadband speed on 'check my broadband speed', this shows 131mps. However Sky account shows 151mps which I am being charged for. &nbsp;My internet has been slow and dropping off the last couple of weeks. Been told due to new BT line upgrading so why isn't my speed higher than 131 and why hasn't my line been upgraded as Sky use BT?</P> Mon, 07 Apr 2025 19:13:59 GMT https://helpforum.sky.com/t5/Broadband/Broadband-speed-wrong/m-p/4954771#M478433 Suey26 2025-04-07T19:13:59Z https://helpforum.sky.com/t5/Broadband/Broadband-speed-wrong/m-p/4955119#M478519 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Tue, 08 Apr 2025 09:36:39 GMT https://helpforum.sky.com/t5/Broadband/Broadband-speed-wrong/m-p/4955119#M478519 Lisa-P1987 2025-04-08T09:36:39Z