topic Re: FTTP upgrade - "Conversion kit" in Broadband

FTTP upgrade - "Conversion kit"

Resident1 — Thu, 20 Jun 2024 07:48:06 GMT

Hey,

Just ordered the upgrade to FTTP and was told I'd be sent a 'conversion kit' for my router.

What's arrived is just a short Cat5e ethernet cable.

Is that it?

If so I wish they'd have said, I've a drawer full of ethernet cables and the one they've sent isn't going to reach.

Re: FTTP upgrade - "Conversion kit"

TimmyBGood — Thu, 20 Jun 2024 08:08:19 GMT

@Resident1

Where a subscriber is already using a Sky Broadband Hub or Max Hub for FTTC or ADSL, the 'conversion kit' facilitates connection of the WAN port (eth #4) on the Hub to the ethernet port on the ONT to receive FTTP.

ISPs always supply whatever they consider to be a standard length cable, and it's up to the customer to source a longer one if needed.

Re: FTTP upgrade - "Conversion kit"

Resident1 — Fri, 21 Jun 2024 20:10:09 GMT

Thanks for that reply.

Sorted through my drawer of cables and found a Cat7.

Over kill for any home network but it'll be well within any limits.

Re: FTTP upgrade - "Conversion kit"

PP39 — Mon, 07 Apr 2025 13:31:57 GMT

Where you get ONT from

Re: FTTP upgrade - "Conversion kit"

Chrisee — Mon, 07 Apr 2025 13:34:01 GMT

@PP39 the ONT is supplied and fitted by the engineer when installing a full fibre connection.

Re: FTTP upgrade - "Conversion kit"

TimmyBGood — Mon, 07 Apr 2025 13:38:17 GMT

@PP39

Unless an existing ONT has inadvertently been removed by the previous occupant: in such a case you'd need to call Sky to book replacement by Openreach. There's hopefully a short length of optical fibre with a green rectangular jack plug left behind.

Re: FTTP upgrade - "Conversion kit"

Kennyboy633 — Thu, 08 Jan 2026 13:56:30 GMT

I wish they had said too... not because I have a longer cable, but because (1) the leaflet implies there should be a "signed for" box not received, and (2) I've just spent ages asking the virtual assistant questions - how ever I phrase my question, it loops back to the first thing I said I didn't want to know about - aah well - irritating.

Re: FTTP upgrade - "Conversion kit"

JimM1 — Thu, 08 Jan 2026 14:56:56 GMT

@Kennyboy633 Generic leaflet help, and sometimes you just got to read between the lines, and the loop when the system does not understand is just unavoidable so to say!