topic Re: Recent WiFi broadband issues in Broadband https://helpforum.sky.com/t5/Broadband/Recent-WiFi-broadband-issues/m-p/4954452#M478335 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4368306">@Patricia32</a>&nbsp;</P> <P>We are customers here who can not check anything for you but you might be able to do this yourself.</P> <P>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Mon, 07 Apr 2025 12:41:31 GMT caesarome 2025-04-07T12:41:31Z Recent WiFi broadband issues https://helpforum.sky.com/t5/Broadband/Recent-WiFi-broadband-issues/m-p/4954334#M478310 <P>I keep having continual problems with WiFi and the issue is not resolved. Can someone please come to check the situation?&nbsp;</P> Mon, 07 Apr 2025 10:20:59 GMT https://helpforum.sky.com/t5/Broadband/Recent-WiFi-broadband-issues/m-p/4954334#M478310 Patricia32 2025-04-07T10:20:59Z Re: Recent WiFi broadband issues https://helpforum.sky.com/t5/Broadband/Recent-WiFi-broadband-issues/m-p/4954452#M478335 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4368306">@Patricia32</a>&nbsp;</P> <P>We are customers here who can not check anything for you but you might be able to do this yourself.</P> <P>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Mon, 07 Apr 2025 12:41:31 GMT https://helpforum.sky.com/t5/Broadband/Recent-WiFi-broadband-issues/m-p/4954452#M478335 caesarome 2025-04-07T12:41:31Z