https://helpforum.sky.com/t5/Broadband/K/m-p/4954348#M478312 <P>Wellni know it's early in the month nth but we have a strong contender for the most pointless post of the month already.</P><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4368031">@Mosab</a>&nbsp;How do you seriously expect any help if all you post is a picture and three g's?&nbsp;</P> Mon, 07 Apr 2025 10:36:07 GMT daveNOS 2025-04-07T10:36:07Z https://helpforum.sky.com/t5/Broadband/K/m-p/4954254#M478285 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000035154.jpg" style="width: 4624px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/109246i30F63533561BC4CF/image-size/medium?v=v2&amp;px=400" role="button" title="1000035154.jpg" alt="1000035154.jpg" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">1000035154.jpg</span></span></P><P> ggg</P> Mon, 07 Apr 2025 08:56:19 GMT https://helpforum.sky.com/t5/Broadband/K/m-p/4954254#M478285 Mosab 2025-04-07T08:56:19Z https://helpforum.sky.com/t5/Broadband/K/m-p/4954257#M478287 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4368031">@Mosab</a>&nbsp;</P> <P>More details are needed like are you a current broadband customer or a new one and if the later has your line been activated yet. If it has have you tried rebooting the hub at the mains ?</P> <P>&nbsp;</P> <P>If you have then try running&nbsp;<SPAN>&nbsp;the line test here to see if any faults are found:</SPAN></P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Mon, 07 Apr 2025 09:00:43 GMT https://helpforum.sky.com/t5/Broadband/K/m-p/4954257#M478287 caesarome 2025-04-07T09:00:43Z https://helpforum.sky.com/t5/Broadband/K/m-p/4954348#M478312 <P>Wellni know it's early in the month nth but we have a strong contender for the most pointless post of the month already.</P><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4368031">@Mosab</a>&nbsp;How do you seriously expect any help if all you post is a picture and three g's?&nbsp;</P> Mon, 07 Apr 2025 10:36:07 GMT https://helpforum.sky.com/t5/Broadband/K/m-p/4954348#M478312 daveNOS 2025-04-07T10:36:07Z https://helpforum.sky.com/t5/Broadband/K/m-p/4954730#M478424 <P>If you need to know what your lights are.</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/home/broadband/sky-broadband-equipment/sky-hub/lights-on-my-sky-hub/articles/hub-lights-explained-start" target="_blank">Lights on your Sky hub explained | Sky Help | Sky.com | Sky Help | Sky.com</A></P> Mon, 07 Apr 2025 18:49:01 GMT https://helpforum.sky.com/t5/Broadband/K/m-p/4954730#M478424 JimM1 2025-04-07T18:49:01Z https://helpforum.sky.com/t5/Broadband/K/m-p/4960507#M480048 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000035946.jpg"><img src="https://helpforum.sky.com/skins/images/C339695E447402AA79C6222E154CA62E/responsive_peak/images/image_rejected.gif" alt="1000035946.jpg" /></span></P><P> </P> Tue, 15 Apr 2025 08:21:19 GMT https://helpforum.sky.com/t5/Broadband/K/m-p/4960507#M480048 Mosab 2025-04-15T08:21:19Z