topic Re: Wi fi connection keeps dropping regularly in Broadband

Wi fi connection keeps dropping regularly

56penn — Sun, 06 Apr 2025 16:41:36 GMT

Hi,

For the last couple of weeks our WiFi connection keeps dropping. It's gone again now even though all the WiFi and broadband checker says it's fine. It's starting to really impact especially as we work from home.

Re: Wi fi connection keeps dropping regularly

Addie15 — Mon, 07 Apr 2025 09:15:30 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Wi fi connection keeps dropping regularly

JC1986 — Mon, 07 Apr 2025 09:48:10 GMT

I'm having the same issues as the above message. We just got Sky 3 weeks ago and it cuts our regularly every day. This is very frustrating. Please contact me toi get this resolved.