topic Re: Cancellation charged in Broadband

Cancellation charged

MarkF21 — Sun, 06 Apr 2025 10:28:35 GMT

Hi, I am currently with Vodafone and I am looking to join sky for my mobile, broadband and TV, but have recently taken out new broadband with Vodafone and I am outside of the cooling off period. Would you pay my cancellation charges to join?

Re: Cancellation charged

Daniel0210 — Sun, 06 Apr 2025 10:34:44 GMT

@MarkF21
If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services.

Sky would only pay up to £100 for broadband. Please read below about Sky switch credit

https://www.sky.com/help/articles/switching-credit-offer

Re: Cancellation charged

TimmyBGood — Sun, 06 Apr 2025 10:51:19 GMT

@MarkF21 wrote:

have recently taken out new broadband with Vodafone

No ISP would cover more than a small fraction of the likely early cancellation fee due on a two year minimum term because their own profit margin simply doesn't permit that.