https://helpforum.sky.com/t5/Broadband/Internet-keep-dropping/m-p/4953382#M478029 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/767125">@soniagray123</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 05 Apr 2025 18:32:35 GMT caesarome 2025-04-05T18:32:35Z https://helpforum.sky.com/t5/Broadband/Internet-keep-dropping/m-p/4953364#M478026 Internet keep going off , I have reset the router. Sat, 05 Apr 2025 17:57:18 GMT https://helpforum.sky.com/t5/Broadband/Internet-keep-dropping/m-p/4953364#M478026 soniagray123 2025-04-05T17:57:18Z https://helpforum.sky.com/t5/Broadband/Internet-keep-dropping/m-p/4953382#M478029 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/767125">@soniagray123</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 05 Apr 2025 18:32:35 GMT https://helpforum.sky.com/t5/Broadband/Internet-keep-dropping/m-p/4953382#M478029 caesarome 2025-04-05T18:32:35Z