https://helpforum.sky.com/t5/Broadband/Internet-issue/m-p/4953362#M478025 <P>Internet keeps dropping out and unstable connection. Over past 2-3 weeks, in that time neighbours have had internet and cable runs within inches of each other &nbsp;into house. &nbsp;Probably experiencing loss of internet for more than 50% of the time atm. Hybrid working for NHS so internet is crucial to my work also.&nbsp;</P> Sat, 05 Apr 2025 17:55:37 GMT Sarahx333 2025-04-05T17:55:37Z https://helpforum.sky.com/t5/Broadband/Internet-issue/m-p/4953362#M478025 <P>Internet keeps dropping out and unstable connection. Over past 2-3 weeks, in that time neighbours have had internet and cable runs within inches of each other &nbsp;into house. &nbsp;Probably experiencing loss of internet for more than 50% of the time atm. Hybrid working for NHS so internet is crucial to my work also.&nbsp;</P> Sat, 05 Apr 2025 17:55:37 GMT https://helpforum.sky.com/t5/Broadband/Internet-issue/m-p/4953362#M478025 Sarahx333 2025-04-05T17:55:37Z https://helpforum.sky.com/t5/Broadband/Internet-issue/m-p/4953383#M478030 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4367500">@Sarahx333</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 05 Apr 2025 18:33:42 GMT https://helpforum.sky.com/t5/Broadband/Internet-issue/m-p/4953383#M478030 caesarome 2025-04-05T18:33:42Z