https://helpforum.sky.com/t5/Broadband/Sky-max-hub/m-p/4953105#M477956 <P>The hub connection light is not lit up. Tried reset button, switching off etc . No luck.</P> Sat, 05 Apr 2025 11:15:55 GMT Joethejamman 2025-04-05T11:15:55Z https://helpforum.sky.com/t5/Broadband/Sky-max-hub/m-p/4953105#M477956 <P>The hub connection light is not lit up. Tried reset button, switching off etc . No luck.</P> Sat, 05 Apr 2025 11:15:55 GMT https://helpforum.sky.com/t5/Broadband/Sky-max-hub/m-p/4953105#M477956 Joethejamman 2025-04-05T11:15:55Z https://helpforum.sky.com/t5/Broadband/Sky-max-hub/m-p/4953162#M477970 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4367325">@Joethejamman</a>&nbsp;</P> <P>This explains the lights on the hubs:<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P><BR />Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 05 Apr 2025 12:32:48 GMT https://helpforum.sky.com/t5/Broadband/Sky-max-hub/m-p/4953162#M477970 caesarome 2025-04-05T12:32:48Z