https://helpforum.sky.com/t5/Broadband/Sky-hub-no-lights/m-p/4953033#M477945 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2812014">@Daniduds01</a>&nbsp;</P> <P>This explains the lights on the hubs:<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P><BR />Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 05 Apr 2025 09:26:22 GMT caesarome 2025-04-05T09:26:22Z https://helpforum.sky.com/t5/Broadband/Sky-hub-no-lights/m-p/4953032#M477944 <P>Plugged in correctly. Checked all wires, gone through sky troubleshooting twice. Pressed the rest button numerous times. Tried plugging into another socket, no power light. Any ideas what this could be?&nbsp;</P> Sat, 05 Apr 2025 09:24:58 GMT https://helpforum.sky.com/t5/Broadband/Sky-hub-no-lights/m-p/4953032#M477944 Daniduds01 2025-04-05T09:24:58Z https://helpforum.sky.com/t5/Broadband/Sky-hub-no-lights/m-p/4953033#M477945 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2812014">@Daniduds01</a>&nbsp;</P> <P>This explains the lights on the hubs:<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P><BR />Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 05 Apr 2025 09:26:22 GMT https://helpforum.sky.com/t5/Broadband/Sky-hub-no-lights/m-p/4953033#M477945 caesarome 2025-04-05T09:26:22Z