https://helpforum.sky.com/t5/Broadband/Red-PON-light-with-hub-flashing-green/m-p/4952846#M477907 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20250404_225705.jpg" style="width: 4000px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/109208i633DC5B9A34FB6D7/image-size/medium?v=v2&amp;px=400" role="button" title="20250404_225705.jpg" alt="20250404_225705.jpg" /></span></P><P> intermittent red PON light every few days. Spent an hour on the phone today as channels were buffering. Told all sorted now as every step was taken. However I'm not sure as this photo was taken at 10.30 tonight. Any ideass</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 04 Apr 2025 22:17:02 GMT Tony188 2025-04-04T22:17:02Z https://helpforum.sky.com/t5/Broadband/Red-PON-light-with-hub-flashing-green/m-p/4952846#M477907 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20250404_225705.jpg" style="width: 4000px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/109208i633DC5B9A34FB6D7/image-size/medium?v=v2&amp;px=400" role="button" title="20250404_225705.jpg" alt="20250404_225705.jpg" /></span></P><P> intermittent red PON light every few days. Spent an hour on the phone today as channels were buffering. Told all sorted now as every step was taken. However I'm not sure as this photo was taken at 10.30 tonight. Any ideass</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 04 Apr 2025 22:17:02 GMT https://helpforum.sky.com/t5/Broadband/Red-PON-light-with-hub-flashing-green/m-p/4952846#M477907 Tony188 2025-04-04T22:17:02Z https://helpforum.sky.com/t5/Broadband/Red-PON-light-with-hub-flashing-green/m-p/4952873#M477920 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4293127">@Tony188</a>&nbsp;</P> <P>Have you tried powering it off then back on again as per this:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/optical-network-terminal" target="_blank">https://www.sky.com/help/articles/optical-network-terminal</A></P> <P>&nbsp;</P> <P>If you have then you will need to call Sky and report it to them.</P> Sat, 05 Apr 2025 04:40:21 GMT https://helpforum.sky.com/t5/Broadband/Red-PON-light-with-hub-flashing-green/m-p/4952873#M477920 caesarome 2025-04-05T04:40:21Z