topic PlayStation 5 not connecting in Broadband

PlayStation 5 not connecting

Ann19x — Fri, 04 Apr 2025 21:59:06 GMT

PlayStation 5 not picking up internet connection at all, phones lagging on streaming. Internet in general has been awful

Re: PlayStation 5 not connecting

Lisa-P1987 — Sun, 06 Apr 2025 08:22:00 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: PlayStation 5 not connecting

Carron4 — Tue, 08 Jul 2025 17:42:33 GMT

My PlayStation 5 is saying my Internet is not powerful enough but I'm serpose to be on a really good Internet my over box was a lot better

Re: PlayStation 5 not connecting

JimM1 — Tue, 08 Jul 2025 18:29:56 GMT

@Carron4 What box and what was the other box!