https://helpforum.sky.com/t5/Broadband/Proudman/m-p/4952796#M477897 <P>Why has sky broadband gone off?</P> Fri, 04 Apr 2025 20:08:33 GMT sampson55 2025-04-04T20:08:33Z https://helpforum.sky.com/t5/Broadband/Proudman/m-p/4952796#M477897 <P>Why has sky broadband gone off?</P> Fri, 04 Apr 2025 20:08:33 GMT https://helpforum.sky.com/t5/Broadband/Proudman/m-p/4952796#M477897 sampson55 2025-04-04T20:08:33Z https://helpforum.sky.com/t5/Broadband/Proudman/m-p/4952811#M477901 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2772968">@sampson55</a>&nbsp; This is a customer helps customer community so as customer we won't know why your broadband has gone off.</P> <P>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 04 Apr 2025 20:41:53 GMT https://helpforum.sky.com/t5/Broadband/Proudman/m-p/4952811#M477901 GD1 2025-04-04T20:41:53Z