topic Constant internet issues in Broadband

Constant internet issues

Ap33 — Fri, 04 Apr 2025 20:04:05 GMT

My broadband is dropping 4-5 times a day I didn't have any issues the first month now there are constant issues.

Re: Constant internet issues

Lisa-P1987 — Sat, 05 Apr 2025 13:38:59 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Constant internet issues

potzsuzi — Sat, 05 Apr 2025 13:44:15 GMT

im having the same issues this week - its dropped and hub restarted so many times. i work from home and during working hours it has dropped 24 times since monday. It drops restarts then works again - but it sometimes does that 3 times in a row.

Re: Constant internet issues

Lisa-P1987 — Sat, 05 Apr 2025 13:55:56 GMT

Re: Constant internet issues

Darren+Watkins — Sat, 05 Apr 2025 14:54:12 GMT

I'm having the same problem too. Looks like everyone is. I can't wait until my contract is up.