Poor WiFi connection away from router

calum14 — Fri, 04 Apr 2025 07:39:15 GMT

Hello,

I have just moved to sky. The WiFi signal when in the room with the box is fantastic however when I move around the house the signal drops dramatically causing buffering and sometimes no connection at all. Can we resolve this?

Re: Poor WiFi connection away from router

Chrisee — Fri, 04 Apr 2025 08:27:36 GMT

@calum14 Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surfsce then the only answer is additional wifi sources.

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.

topic Poor WiFi connection away from router in Broadband

Poor WiFi connection away from router

Re: Poor WiFi connection away from router