topic Re: Broadband keeps dropping out in Broadband

Broadband keeps dropping out

Ros8 — Thu, 03 Apr 2025 21:39:24 GMT

Broadband drops out at least 6-8 times a day, usually around 6pm onwards also iits qiute slow, obviously I can check the speed while broadband is on but always says there isn't a problem, but there clearly is

Re: Broadband keeps dropping out

cookiemonsteruk — Thu, 03 Apr 2025 21:43:36 GMT

@Ros8

If you have a black sky hub could you post your router stats as shown below

https://helpforum.sky.com/t5/Broadband-Talk/How-to-read-your-Sky-Hub-statistics/ba-p/3645346

Re: Broadband keeps dropping out

Picklerb — Fri, 04 Apr 2025 02:56:02 GMT

We are having a similar issue, according to sky the WiFi is connected and good to all devices, not one device is connected, very frustrating especially when working from home or trying to stream on the tv. Please tell me there is a fix for this as I can't keep working like this. We pay for the fast speed WiFi aswell.

Re: Broadband keeps dropping out

Picklerb — Fri, 04 Apr 2025 03:00:41 GMT

Ps I can't do the ip check as the devices are connecting to the router.