topic Re: Router location in Broadband

Router location

Aurora21 — Wed, 02 Apr 2025 22:44:37 GMT

Hello, I have a big problem. Recently moved into a newly built flat. The ONT box is in the same room as the laundry room. I won't be able to install our broadband router and put it on top of the washing machine due to health and safety.

The ONT box is on the right handside.

Can you please help me as we need wifi?

Wifi is going to be activated on the 4th of April.

Re: Router location

max+bank — Thu, 03 Apr 2025 05:54:41 GMT

How about wall mounting it? They are available on ebay/amazon etc and would solve the issue. Just check where to drill looking at those walls. The other option is the flat looks like it has been cabled for a wired network (just above the ONT). If it is all connected, just put the ONT lead into the wall and then put the router in the lounge or wherever there is a network point.

Re: Router location

Chrisee — Thu, 03 Apr 2025 06:56:21 GMT

@Aurora21 the suggestion of using thhe ethernet cabling made by @max+bank is a good one but the connection between the ONT and the hub must be kept separate from any LAN Ethernet connections from the hub to your devices.

Re: Router location

Aurora21 — Thu, 03 Apr 2025 07:15:22 GMT

Hey guys, thank you very much for the suggestions. But we cannot put a wall mount as stated in the tenancy agreement. My hands are tied. Thank you for the suggestions.

Re: Router location

Chrisee — Thu, 03 Apr 2025 07:19:25 GMT

@Aurora21 there sre ethernet points in the room simply find if thry connect to another room. Link the ONT to the port and the hub to the other port at the other end and it should work without drilling holes . Stupid location for the ONT in the first place.

Re: Router location

Aurora21 — Thu, 03 Apr 2025 08:41:00 GMT

@Chrisee thank you. But I am not tech savvy. I may have to call sky to sort out our connection. I might try your method but can you please elaborate more? Thanks.

Re: Router location

Aurora21 — Thu, 03 Apr 2025 13:02:08 GMT

I tried to connect the wifi router in this wall socket but I am not sure if this will work. Our wifi will go live tomorrow. The ethernet cable and I turned on the wifi router. Please tell that the wifi will work tomorrow. Thanks.

Re: Router location

Chrisee — Thu, 03 Apr 2025 14:50:41 GMT

@Aurora21 there is no way of knowing whether or not the set up will work it all depends how the ethernet scorets are wired. Unfortunately it is very unlikely Sky will send out an engineer to help.

Re: Router location

FLC — Thu, 03 Apr 2025 15:37:19 GMT

@Aurora21

You also need to connect a second ethernet cable between the ONT & the port in the cupboard that matches that port. You can use the LAN LED on the ONT to confirm when you have the correct port, as that will light/flash when you have a physical connection.

But it would be better to connect the router directly to the ONT until you've confirmed your service is active. Then move it.

Re: Router location

max+bank — Thu, 03 Apr 2025 16:49:04 GMT

@FLC makes a good suggestion. Connect the router direct to the ONT for a day or so to make sure all is working before moving elsewhere.

The ONT in the cupboard has it's connections on the left hand side facing the back wall and it's the yellow socket that the cable goes into. Once it all works, you will need another Cat5e / 6 ethernet cable to go from the ONT to the wall socket with 4 square holes (above the ONT) and use the one Sky provided in the other room. Amazon has loads of choice.

https://www.openreach.com/content/dam/openreach/openreach-dam-files/images/fibre-broadband/fibre-for-developers/guides-and-handbooks/mar-2021-update/10-ONT-factsheet-Mar-21.pdf

Only other suggestion is to hang the router via the network cable in the cupboard so it's away from the washing machine. Odd that you have a tenacy with no ability to mount anything.