https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping/m-p/4951606#M477603 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4366197">@JamesH7</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help then you will need to give Sky a call to report it to them.</P> Thu, 03 Apr 2025 11:14:11 GMT caesarome 2025-04-03T11:14:11Z https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping/m-p/4951583#M477599 <P>Engineer came out but issue not fixed&nbsp;</P> Thu, 03 Apr 2025 10:40:02 GMT https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping/m-p/4951583#M477599 JamesH7 2025-04-03T10:40:02Z https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping/m-p/4951606#M477603 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4366197">@JamesH7</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help then you will need to give Sky a call to report it to them.</P> Thu, 03 Apr 2025 11:14:11 GMT https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping/m-p/4951606#M477603 caesarome 2025-04-03T11:14:11Z