topic Re: Extremely slow internet in Broadband https://helpforum.sky.com/t5/Broadband/Extremely-slow-internet/m-p/4951508#M477588 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4365863">@Jemma21</a></SPAN> , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Thu, 03 Apr 2025 09:35:27 GMT Greenfingers001 2025-04-03T09:35:27Z Extremely slow internet https://helpforum.sky.com/t5/Broadband/Extremely-slow-internet/m-p/4951133#M477488 <P>Our hub all appears to be working and the Sky app has not found any problems however our internet is extremely slow. For example, videos do not work at all and webpages are taking 20-25 minutes to load. I have reset our hub etc to no avail. Please can you help? Thanks.</P> Wed, 02 Apr 2025 18:13:01 GMT https://helpforum.sky.com/t5/Broadband/Extremely-slow-internet/m-p/4951133#M477488 Jemma21 2025-04-02T18:13:01Z Re: Extremely slow internet https://helpforum.sky.com/t5/Broadband/Extremely-slow-internet/m-p/4951508#M477588 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4365863">@Jemma21</a></SPAN> , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Thu, 03 Apr 2025 09:35:27 GMT https://helpforum.sky.com/t5/Broadband/Extremely-slow-internet/m-p/4951508#M477588 Greenfingers001 2025-04-03T09:35:27Z