https://helpforum.sky.com/t5/Broadband/Phone-Connection-issues/m-p/4951392#M477550 <P>first day in new house my phone connected to the wifi no problem so did my partners. yesterday 2nd of April 2025 my phone stopped connecting but yet my laptop and partners phone still connects no problem. I have a samsung s23 and when I click the wifi on my phone it says I have to sign into sky but my phone auto signs in somewhere and then the wifi says ''connected no internet'', I have restarted my phone twice and restarted the sky router and still no change.</P> Thu, 03 Apr 2025 06:56:23 GMT Flynns5 2025-04-03T06:56:23Z https://helpforum.sky.com/t5/Broadband/Phone-Connection-issues/m-p/4951392#M477550 <P>first day in new house my phone connected to the wifi no problem so did my partners. yesterday 2nd of April 2025 my phone stopped connecting but yet my laptop and partners phone still connects no problem. I have a samsung s23 and when I click the wifi on my phone it says I have to sign into sky but my phone auto signs in somewhere and then the wifi says ''connected no internet'', I have restarted my phone twice and restarted the sky router and still no change.</P> Thu, 03 Apr 2025 06:56:23 GMT https://helpforum.sky.com/t5/Broadband/Phone-Connection-issues/m-p/4951392#M477550 Flynns5 2025-04-03T06:56:23Z https://helpforum.sky.com/t5/Broadband/Phone-Connection-issues/m-p/4951396#M477552 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4366075">@Flynns5</a>&nbsp;sounds like your phone has got confused. Delete the Sky connections restart the phone fully and add them again.</P> Thu, 03 Apr 2025 06:59:38 GMT https://helpforum.sky.com/t5/Broadband/Phone-Connection-issues/m-p/4951396#M477552 Chrisee 2025-04-03T06:59:38Z https://helpforum.sky.com/t5/Broadband/Phone-Connection-issues/m-p/4951398#M477553 <P>Ive tried that and still doesnt work</P> Thu, 03 Apr 2025 07:01:53 GMT https://helpforum.sky.com/t5/Broadband/Phone-Connection-issues/m-p/4951398#M477553 Flynns5 2025-04-03T07:01:53Z