topic Re: Broadband not working g in Broadband

Broadband not working g

JONATHANHEYWOOD — Wed, 02 Apr 2025 11:09:42 GMT

Internet button flashing orange on the hub. Did the same yesterday for a few hours and sorted itself out. No connections have been tampered with. However by replaced a pole outside my house last week which meant I was without connection for a while. This issue has come about since then

Re: Broadband not working g

cookiemonsteruk — Wed, 02 Apr 2025 11:15:48 GMT

@JONATHANHEYWOODD

If you have a black sky hub cnuld you post your stats

https://helpforum.sky.com/t5/Broadband-Talk/How-to-read-your-Sky-Hub-statistics/ba-p/3645346 tats

Re: Broadband not working g

jamesn123 — Wed, 02 Apr 2025 11:21:36 GMT

@JONATHANHEYWOOD

Its possible Openreach have messed up a connection if its started happening since they were up the pole near your home. Have you ran the line test on the My Sky app?