https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/4948749#M476827 <P>We have no internet , there is no lights on our full fibre receiver&nbsp;</P> Sun, 30 Mar 2025 20:18:28 GMT BarrieCollins 2025-03-30T20:18:28Z https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/4948749#M476827 <P>We have no internet , there is no lights on our full fibre receiver&nbsp;</P> Sun, 30 Mar 2025 20:18:28 GMT https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/4948749#M476827 BarrieCollins 2025-03-30T20:18:28Z https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/4948764#M476836 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4363763">@BarrieCollins</a>&nbsp;</P> <P>If a reboot of your broadband hub doesn't brings things back to life then the first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sun, 30 Mar 2025 20:51:09 GMT https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/4948764#M476836 caesarome 2025-03-30T20:51:09Z