topic Max pod issues in Broadband

Max pod issues

DonnaTaylor — Sat, 29 Mar 2025 20:51:16 GMT

Received a Max pod yesterday. Installed it as advised.
since my WiFi has been intermittent and poor throughout my house. Now my mini boxes keep disconnecting.

Any ideas?

Re: Max pod issues

Chrisee — Sun, 30 Mar 2025 07:31:45 GMT

@DonnaTaylor your Q Minis do not connect to the new pod or tgecwhite Sky Max hub by WiFi they havecto connect to the main Q box instead.

The pods takke 24 hours to optimise but check it is in the best position which is halfway between the hub and where your non Sky Q devices need the boost.

Re: Max pod issues

DonnaTaylor — Sun, 30 Mar 2025 09:25:44 GMT

Hi,

Thanks for your reply.

I forgot to mention, the minis have been connected to the Q box for 48 hours since I added the max pod.
The connection just kept dropping off throughout the house.

I've taken this away now, reset everything and gone back to the booster 4, that is not supposed to work with the max hub, but strangely is now stable and working much more reliably than the pod.