Intermittent and not logical access

PW1710 — Sat, 29 Mar 2025 14:57:03 GMT

I have had a Sky Q hub since September. When working from home I have intermittent issues usually around every 4-6 weeks when I can send/receive emails, make TEAMS calls but cannot access most websites. At the same time I have issues with accessing some TV apps through my Bush TV. I reset the router but it doesn't always remedy the solution.

Work IT say it's a Sky issue and I have to agree as if I go to other sites, I don't have the same problem.

Can anyone help? ..and why do Sky not provide phone numbers for technical help?

Re: Intermittent and not logical access

Addie15 — Sun, 30 Mar 2025 10:08:07 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

topic Intermittent and not logical access in Broadband

Intermittent and not logical access

Re: Intermittent and not logical access