https://helpforum.sky.com/t5/Broadband/WiFi-not-connected/m-p/4947788#M476524 <P>my WiFi is not working I've unplugged everything and reset router- I have power on green internet nothing, WiFi green, voice orange. What is wrong as I'm unable to get WiFi&nbsp;</P> Sat, 29 Mar 2025 10:16:21 GMT 12B 2025-03-29T10:16:21Z https://helpforum.sky.com/t5/Broadband/WiFi-not-connected/m-p/4947788#M476524 <P>my WiFi is not working I've unplugged everything and reset router- I have power on green internet nothing, WiFi green, voice orange. What is wrong as I'm unable to get WiFi&nbsp;</P> Sat, 29 Mar 2025 10:16:21 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-connected/m-p/4947788#M476524 12B 2025-03-29T10:16:21Z https://helpforum.sky.com/t5/Broadband/WiFi-not-connected/m-p/4947794#M476525 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4362901">@12B</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 29 Mar 2025 10:22:36 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-connected/m-p/4947794#M476525 caesarome 2025-03-29T10:22:36Z