Internet too slow

Swimming123 — Fri, 28 Mar 2025 20:53:20 GMT

My internet is so slow that my TV is. Ot working

Re: Internet too slow

Chrisee — Sat, 29 Mar 2025 09:54:16 GMT

@Swimming123 check that the issue is not the speed of your broadband connection by running the Service Checker in thecMy Sky app as thst monitors the speed and should provide help if required.

Assuming that is OK the issue is likely to be the wifi signal in your homecwhich Sky cannot control. Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surfsce then the only answer is additional wifi sources.

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.

topic Internet too slow in Broadband

Internet too slow

Re: Internet too slow