topic Re: Working from home, calls disconnecting in Broadband

Working from home, calls disconnecting

Brends1 — Fri, 28 Mar 2025 11:08:34 GMT

Work from home, calls with customers disconnecting if working at top of house

Re: Working from home, calls disconnecting

Chrisee — Fri, 28 Mar 2025 12:01:10 GMT

@Brends1 most lijely issue is poor wifi connection in thecroom you are working in. Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surfsce then the only answer is additional wifi sources.

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.

Re: Working from home, calls disconnecting

SKY1992bf — Fri, 28 Mar 2025 12:26:05 GMT

@Brends1 Be aware sky services are for domestic use (not business unless you have the appropriate account) only , so you won’t receive any extra or quicker support