topic Re: Keeps saying wrong password in Broadband https://helpforum.sky.com/t5/Broadband/Keeps-saying-wrong-password/m-p/4947127#M476349 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4362209">@Danni21</a>&nbsp;check you are reading the password correctly it is easy to read say a letter O for a figure 0 or vice versa. As a next step tell the devices to forget the connection power it down fully and reboot before adding the connection again.&nbsp;<BR /><BR /></P> <P>Lastly you can reset a black Sky hub by pressing and holding the reset pin until the pwer led blinks and release thst will return the hub to its defaults. On the white hub oress and hokd in the WPS button until the LED starts blonking Green which seems to takecan age but in fact is 30 seconds.</P> Fri, 28 Mar 2025 10:04:40 GMT Chrisee 2025-03-28T10:04:40Z Keeps saying wrong password https://helpforum.sky.com/t5/Broadband/Keeps-saying-wrong-password/m-p/4947091#M476338 <P>Hi,&nbsp;</P><P>&nbsp;</P><P>I am trying to connect my devices however it keeps saying something is wrong and does not connect.&nbsp;</P> Fri, 28 Mar 2025 09:19:58 GMT https://helpforum.sky.com/t5/Broadband/Keeps-saying-wrong-password/m-p/4947091#M476338 Danni21 2025-03-28T09:19:58Z Re: Keeps saying wrong password https://helpforum.sky.com/t5/Broadband/Keeps-saying-wrong-password/m-p/4947127#M476349 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4362209">@Danni21</a>&nbsp;check you are reading the password correctly it is easy to read say a letter O for a figure 0 or vice versa. As a next step tell the devices to forget the connection power it down fully and reboot before adding the connection again.&nbsp;<BR /><BR /></P> <P>Lastly you can reset a black Sky hub by pressing and holding the reset pin until the pwer led blinks and release thst will return the hub to its defaults. On the white hub oress and hokd in the WPS button until the LED starts blonking Green which seems to takecan age but in fact is 30 seconds.</P> Fri, 28 Mar 2025 10:04:40 GMT https://helpforum.sky.com/t5/Broadband/Keeps-saying-wrong-password/m-p/4947127#M476349 Chrisee 2025-03-28T10:04:40Z