https://helpforum.sky.com/t5/Broadband/Outage-in-my-area/m-p/4946961#M476289 <P>There is no connection and it says outage in my area then it says may take 2 days and it better not as service is dear enough without losing out on 2 days&nbsp;</P> Thu, 27 Mar 2025 22:58:44 GMT Andrew6666 2025-03-27T22:58:44Z https://helpforum.sky.com/t5/Broadband/Outage-in-my-area/m-p/4946961#M476289 <P>There is no connection and it says outage in my area then it says may take 2 days and it better not as service is dear enough without losing out on 2 days&nbsp;</P> Thu, 27 Mar 2025 22:58:44 GMT https://helpforum.sky.com/t5/Broadband/Outage-in-my-area/m-p/4946961#M476289 Andrew6666 2025-03-27T22:58:44Z https://helpforum.sky.com/t5/Broadband/Outage-in-my-area/m-p/4946999#M476306 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3360656">@Andrew6666</a>&nbsp;</P> <P>If there is an outage in your area then it will be Openreacch that are tasked to fix it and usually they aim to fix such issues within a few working days.</P> <P>&nbsp;</P> <P>You might qualify for broadband compensation:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/auto-compensation" target="_blank">https://www.sky.com/help/articles/auto-compensation</A></P> Fri, 28 Mar 2025 05:49:14 GMT https://helpforum.sky.com/t5/Broadband/Outage-in-my-area/m-p/4946999#M476306 caesarome 2025-03-28T05:49:14Z https://helpforum.sky.com/t5/Broadband/Outage-in-my-area/m-p/4947045#M476325 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3360656">@Andrew6666</a>&nbsp;</P> <P>&nbsp;</P> <P>Two working days (not weekends or Bank Holidays) starting the following working day morning is the Openreach <STRONG>target</STRONG> time to fix domestic broadband issues: they report to Ofcom that they meet this target for around 85% of faults.&nbsp;&nbsp;</P> Fri, 28 Mar 2025 07:43:10 GMT https://helpforum.sky.com/t5/Broadband/Outage-in-my-area/m-p/4947045#M476325 TimmyBGood 2025-03-28T07:43:10Z