topic Poor service in Broadband https://helpforum.sky.com/t5/Broadband/Poor-service/m-p/4946776#M476244 <P>We arranged to have broadband installed the date set the engineer did not arrive no message or call to say he wasn't coming the second engineer arrived 2 weeks later could not install not able to connect third date reset for 6 weeks no explanation unable to contact sky via phone number on email&nbsp;</P><P>as we are new customers to sky I am more than annoyed at the lack of service nobody is interested I just want to cancel but can't get hold of anybody&nbsp;</P><P>I would certainly never recommend sky to anyone</P> Thu, 27 Mar 2025 17:35:16 GMT Denise071428 2025-03-27T17:35:16Z Poor service https://helpforum.sky.com/t5/Broadband/Poor-service/m-p/4946776#M476244 <P>We arranged to have broadband installed the date set the engineer did not arrive no message or call to say he wasn't coming the second engineer arrived 2 weeks later could not install not able to connect third date reset for 6 weeks no explanation unable to contact sky via phone number on email&nbsp;</P><P>as we are new customers to sky I am more than annoyed at the lack of service nobody is interested I just want to cancel but can't get hold of anybody&nbsp;</P><P>I would certainly never recommend sky to anyone</P> Thu, 27 Mar 2025 17:35:16 GMT https://helpforum.sky.com/t5/Broadband/Poor-service/m-p/4946776#M476244 Denise071428 2025-03-27T17:35:16Z Re: Poor service https://helpforum.sky.com/t5/Broadband/Poor-service/m-p/4947405#M476447 <P>Hi there Denise071428 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Fri, 28 Mar 2025 15:32:53 GMT https://helpforum.sky.com/t5/Broadband/Poor-service/m-p/4947405#M476447 Greenfingers001 2025-03-28T15:32:53Z