topic Re: Sky hub despatch in Broadband

Sky hub despatch

Hubert_ — Mon, 01 Jul 2024 10:00:48 GMT

My Sky broadband will be live this Friday but I am still waiting for Sky Hub. I know it is still a few days left but it's not even dispatched yet. What should I do?

Re: Sky hub despatch

caesarome — Mon, 01 Jul 2024 12:52:23 GMT

You shouldn't need to do anything as all things being well the hub should be delivered before Friday. If it isn't with you by Friday at the latest and your Eder tracking shows that it hasn't been dispatched then give Sky a call about it.

Re: Sky hub despatch

DS2DOGS — Thu, 27 Mar 2025 13:40:57 GMT

what is the phone number

Re: Sky hub despatch

Daniel0210 — Thu, 27 Mar 2025 13:42:59 GMT

@DS2DOGS wrote:

what is the phone number

@DS2DOGS

Presumably you mean for Sky.

To call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile. Alternatively use this link…
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a number starting 0333.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number. (Customer Services in the ROI are not open at weekends).

The posting of full phone numbers isn’t permitted on the forum.

Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

Re: Sky hub despatch

DS2DOGS — Thu, 27 Mar 2025 13:45:14 GMT

THANKS, I WILL LOOK AT THAT BUT SO FAR I HAVE NOT BEEN ABLE TO SPEAK TO ANYONE!

Re: Sky hub despatch

DS2DOGS — Thu, 27 Mar 2025 13:58:11 GMT

I TRIED THAT AND STILL CANT GET PASSED THE BOT!

HUB IS DUE TO BE ACTIVATED IN THREE WORKING DAYS AND STILL NOT BEEN DISPACHED