https://helpforum.sky.com/t5/Broadband/Engineer-unresolved/m-p/4946205#M476059 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4284440">@Adamm</a>&nbsp;<BR />If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services.</P> <P><BR />Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.</P> Wed, 26 Mar 2025 20:12:48 GMT Daniel0210 2025-03-26T20:12:48Z https://helpforum.sky.com/t5/Broadband/Engineer-unresolved/m-p/4946202#M476058 <P>Was meant to have my broadband activated on the 20th of march ,</P><P>the engineer was unable to do so&nbsp;</P><P>I've since had a text saying I will be updated on the 31st of march as they might need a survey engineer to visit , but on my sky app it still says engineer visit in progress , &nbsp;I've tried to contact but can't get through , I only get a.i&nbsp;</P> Wed, 26 Mar 2025 20:07:43 GMT https://helpforum.sky.com/t5/Broadband/Engineer-unresolved/m-p/4946202#M476058 Adamm 2025-03-26T20:07:43Z https://helpforum.sky.com/t5/Broadband/Engineer-unresolved/m-p/4946205#M476059 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4284440">@Adamm</a>&nbsp;<BR />If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services.</P> <P><BR />Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.</P> Wed, 26 Mar 2025 20:12:48 GMT https://helpforum.sky.com/t5/Broadband/Engineer-unresolved/m-p/4946205#M476059 Daniel0210 2025-03-26T20:12:48Z