https://helpforum.sky.com/t5/Broadband/Slow-internet/m-p/4945881#M475969 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2483169">@mansuetus</a>&nbsp;</P> <P>&nbsp;</P> <P>Ping is measured in milliseconds, not mb, and low figures are good in that context.</P> <P>&nbsp;</P> <P>Are you using a business VPN solution to access that VM?&nbsp; There's a known issue with such technology and the use by Sky of IPv4 address sharing through Map-T on circuits with a white Max Hub.</P> Wed, 26 Mar 2025 11:54:50 GMT TimmyBGood 2025-03-26T11:54:50Z https://helpforum.sky.com/t5/Broadband/Slow-internet/m-p/4945623#M475868 I work from. Home and I can't remotely access an virtual machine. My it have looked at my laptop and did a speed test. My ping is very low &lt; 1/2 mb generally meaning something is wrong with my line. Seems to be lots of outages. I am on the new sky fibre max. Why does sky tell me I have a good connection and not tell me the speed test results.. I want to see it. How can I monitor their broadband guarantee is being honoured? How can I get sky to look at this. Not happy. Wed, 26 Mar 2025 02:28:56 GMT https://helpforum.sky.com/t5/Broadband/Slow-internet/m-p/4945623#M475868 mansuetus 2025-03-26T02:28:56Z https://helpforum.sky.com/t5/Broadband/Slow-internet/m-p/4945881#M475969 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2483169">@mansuetus</a>&nbsp;</P> <P>&nbsp;</P> <P>Ping is measured in milliseconds, not mb, and low figures are good in that context.</P> <P>&nbsp;</P> <P>Are you using a business VPN solution to access that VM?&nbsp; There's a known issue with such technology and the use by Sky of IPv4 address sharing through Map-T on circuits with a white Max Hub.</P> Wed, 26 Mar 2025 11:54:50 GMT https://helpforum.sky.com/t5/Broadband/Slow-internet/m-p/4945881#M475969 TimmyBGood 2025-03-26T11:54:50Z