topic Re: Sky hub 4.2 in Broadband

Sky hub 4.2

Syed111 — Thu, 09 Jan 2025 11:50:46 GMT

My name is Syed Ali. I am a Sky VIP customer. I am having my Sky fibre fitted on 14 January 2025. I have been told that I will receive a sky hub 4.2 for my internet use. I would like to know why as a vip customer I have not received the sky hub 6.0 which is what I really need. Pls can you get back to me before the installation date of 14 January 2025. Thank you

Re: Sky hub 4.2

cookiemonsteruk — Thu, 09 Jan 2025 12:04:10 GMT

@Syed111

Are you an existing sky broadband customer?

What speed have you taken out?

Do you or have you had sky q?

Re: Sky hub 4.2

Suzie47 — Wed, 26 Mar 2025 08:37:23 GMT

We are also being sent a hub 4.2 and this is with Fibre 300 being moved up from Ultrafast 1 (G.Fast).

Re: Sky hub 4.2

TimmyBGood — Wed, 26 Mar 2025 11:50:57 GMT

@Suzie47

Sky still appears to be sending Broadband Hubs to upgraders. Yours will probably be a swap from an SR204 (with a G.fast modem) to a standard SR203.

Re: Sky hub 4.2

Suzie47 — Tue, 01 Apr 2025 15:37:10 GMT

Correct. We are now activated using the new hub. The SR204 would not work, the Openreach engineer tested the WAN port and had suspicions it was just a normal gigabit port.

As soon as we swapped to the SR203 the WAN port was able to communicate with the ONT.

We are really impressed with the speed , but Sky Q mesh limits us to 180Mbps on Wi-Fi.

With the Q boxes off we get 300Mbps.