https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4945753#M475899 <P>I'm the same have you spoken to sky?</P> Wed, 26 Mar 2025 09:24:26 GMT GrahamR55 2025-03-26T09:24:26Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4945729#M475892 <P>The internet and voice symbols on the WiFi hub are flashing orange. The internet and WiFi have dropped. Not working. But when I test it on the app..says it's fine...but it's not?</P> Wed, 26 Mar 2025 08:59:42 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4945729#M475892 Bg5 2025-03-26T08:59:42Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4945753#M475899 <P>I'm the same have you spoken to sky?</P> Wed, 26 Mar 2025 09:24:26 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4945753#M475899 GrahamR55 2025-03-26T09:24:26Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4945794#M475932 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3585077">@GrahamR55</a>&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4360852">@Bg5</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 26 Mar 2025 10:17:12 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4945794#M475932 caesarome 2025-03-26T10:17:12Z