topic Re: Switching from Plusnet in Broadband

Switching from Plusnet

Baza07 — Tue, 25 Mar 2025 17:23:18 GMT

Help needed,i'm try to switch from Plusnet,i've filled the Sky form in online,

but its saying i have broadband but no landline with Plusnet,i've been with

Plusnet for broadband and phone for years,could anyone eplain whats going on

Cheers Baza

jamesn123 — Tue, 25 Mar 2025 17:45:25 GMT

It might be best if you call Sky to query them on the issue as sometimes the online ordering process can have issues

FLC — Tue, 25 Mar 2025 19:24:28 GMT

Try "I still need help" at the bottom of this page.

Plusnet ceased providing telephone services to new or renewing customers a while back, so that's probably why SKy think you don't have a telephone.

Baza07 — Tue, 25 Mar 2025 20:04:08 GMT

Thanks for your reply mate, 👍