topic Broadband hub upgrade in Broadband

Broadband hub upgrade

Lisa332 — Tue, 25 Mar 2025 10:10:20 GMT

does anyone know how to order the new upgraded hub. I received an email saying the one I have will no longer receive updates from December 2025 but the link it shows take me to the sky home page only and I cannot find how to order or replace the hub. I have tried the VA which was very unhelpful and even the help line took me to an automated messaging service. Any help would be most appreciated

Re: Broadband hub upgrade

cookiemonsteruk — Tue, 25 Mar 2025 10:16:35 GMT

@Lisa332

Contact sky on 150 from your sky landline or

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

Re: Broadband hub upgrade

Lisa332 — Tue, 25 Mar 2025 10:34:05 GMT

thank you cookie monster. I contacted the 150 number and am all sorted now. Much appreciated