https://helpforum.sky.com/t5/Broadband/Wifi-Max-Parental-Controls/m-p/4944719#M475628 <P>There is no parental controls option showing on my app and this is the whole reason I paid extra for WiFi Max. It seems I'm not alone in this problem. I have logged out of the app, and logged back in, but no change.&nbsp;</P><P>Many thanks&nbsp;</P> Mon, 24 Mar 2025 23:58:09 GMT Charlo 2025-03-24T23:58:09Z https://helpforum.sky.com/t5/Broadband/Wifi-Max-Parental-Controls/m-p/4944719#M475628 <P>There is no parental controls option showing on my app and this is the whole reason I paid extra for WiFi Max. It seems I'm not alone in this problem. I have logged out of the app, and logged back in, but no change.&nbsp;</P><P>Many thanks&nbsp;</P> Mon, 24 Mar 2025 23:58:09 GMT https://helpforum.sky.com/t5/Broadband/Wifi-Max-Parental-Controls/m-p/4944719#M475628 Charlo 2025-03-24T23:58:09Z https://helpforum.sky.com/t5/Broadband/Wifi-Max-Parental-Controls/m-p/4944801#M475666 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4360091">@Charlo</a>&nbsp;if you have paid for the WiFi Max package the entry should be in the My Sky app on the Broadband page. Try signing out of the app closing it and reopening as that can cause the settings to appear. If they aren't you need to call Sky so they can get the permissions sorted.</P> Tue, 25 Mar 2025 06:12:00 GMT https://helpforum.sky.com/t5/Broadband/Wifi-Max-Parental-Controls/m-p/4944801#M475666 Chrisee 2025-03-25T06:12:00Z