topic Re: WiFi not working in Broadband https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/4944483#M475580 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4359738">@Jon1976</a>&nbsp;</P> <P>Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Mon, 24 Mar 2025 16:38:22 GMT caesarome 2025-03-24T16:38:22Z WiFi not working https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/4944325#M475521 <P>WiFi box not working.&nbsp;<BR />Power and WiFi lights green.&nbsp;<BR />internet light not on at all.&nbsp;<BR />Voice light orange.&nbsp;<BR />my WiFi was connected today by open reach and should now be working.&nbsp;<BR /><BR /></P> Mon, 24 Mar 2025 14:13:36 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/4944325#M475521 Jon1976 2025-03-24T14:13:36Z Re: WiFi not working https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/4944483#M475580 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4359738">@Jon1976</a>&nbsp;</P> <P>Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Mon, 24 Mar 2025 16:38:22 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/4944483#M475580 caesarome 2025-03-24T16:38:22Z