frequent internet connection problems

Mehmet1984 — Mon, 24 Mar 2025 12:55:32 GMT

Hello,

I am experiencing frequent internet connection problems. The connection keeps dropping continuously. A technician recently visited and said the issue was addressed, but the problem persists.

I urgently request a solution to this matter.

Best regards,

Mehmet Koca

Re: frequent internet connection problems

caesarome — Mon, 24 Mar 2025 13:13:20 GMT

@Mehmet1984

As we are customers here who help each other we can't fix this so have you either run the broadband line test via the MySky app or called Sky about this.

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

topic Re: frequent internet connection problems in Broadband

frequent internet connection problems

Re: frequent internet connection problems