topic New router in Broadband

New router

DebbieCm — Mon, 24 Mar 2025 11:28:02 GMT

So have a new router,ever since I have installed it we constantly loose the WiFi signal,6 times last night alone! Anyone else having the same problem,never had an issue with the old router, I do have a booster box as well,as the router is in a different room.

Re: New router

Addie15 — Tue, 25 Mar 2025 08:19:20 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: New router

FLC — Tue, 25 Mar 2025 09:02:55 GMT

@DebbieCm wrote:
So have a new router,ever since I have installed it we constantly loose the WiFi signal,6 times last night alone! Anyone else having the same problem,never had an issue with the old router, I do have a booster box as well,as the router is in a different room.

You mean anyone else apart from the multitude of identical threads?